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How bandit001 Handles Your Personal Data

This privacy policy explains exactly what data we collect when you open an account, make a deposit through DANA, OVO, or GoPay, and use our lobby.

Account data protectedWallet details securedDANA, OVO, GoPay payment dataYour rights, clearly stated
bandit001 How bandit001 Handles Your Personal Data
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply encryption to data in transit and at rest. Your account login uses OTP verification sent to your registered mobile number — this is the same step you complete when recovering access or changing your password. Cookies on bandit001 track session state and your last visited lobby section; you can clear these through your browser settings at any time without losing your account.

Encryption in Transit

All data exchanged between your device and our servers — including DANA, OVO, and GoPay payment references — is encrypted using SSL. No plain-text transmission of account details.

OTP Account Verification

Login and sensitive account changes require a one-time code sent to your registered mobile number. This limits access even if your password is exposed elsewhere.

Cookie Controls

We use session cookies to keep your lobby state and remember your last payment method. You manage or clear cookies in your browser settings; this does not affect your account data.

Data Retention Policy

Account identity data is kept while your account is active. Transaction logs are held as required by applicable rules. Once retention periods end, data is deleted or anonymised.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request access to your data, ask us to correct something, or raise a concern about how we handle your information, reach out through any of the channels below. Our support team handles privacy requests alongside account and wallet questions — you do not need a separate process to get a response.

Live Chat Open the chat widget from any page on bandit001. Available for account, wallet and privacy queries. Our team picks up active chats during service hours.
Email Support Send your privacy request or data query to our support email. Include your registered mobile number so we can locate your account and respond accurately.
Account Help Centre Log in to your bandit001 account and use the Help section to submit a written request. This creates a ticket we can track and respond to with a documented reply.

Common Questions About Your Data and Rights

These are the questions we hear most often about how we handle account data, wallet information, and your right to access or change what we hold.

We hold your name, email, mobile number, account credentials, deposit and withdrawal transaction references from DANA, OVO, or GoPay, and session logs tied to your login activity.

Yes. Contact us via live chat or email with your registered mobile number. We will compile and send the data we hold on your account within a reasonable timeframe.

We share only what each payment processor needs to complete your transaction. DANA, OVO, and GoPay receive a transaction request — we do not pass your full wallet credentials to any third party.

Submit a deletion request through our Help Centre or by email. We will remove personal data that is not required to be kept under applicable transaction record rules.

Device and IP data helps us detect unusual login attempts and verify that account access is within eligible regions as required by local law. It is not used for advertising profiling.

Transaction records — including DANA, OVO, and GoPay deposit references — are held for the period required by applicable regulations. Identity data stays on file while your account is active.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.